Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a blunder through your local shipping and delivery service and would certainly like to end your order, first check your e mail and/or spam filter to make sure you clicked upon the correct shipping and delivery address and/or LINK. Once this has been done, if you are continue to interested in continuing, just reply to the e-mail with the information on your request and you may greatly appreciate any kind of assistance you may offer. For specialized issues, you might need to get in touch with customer support via their telephone number: (Toll Free). Alternatively, if an individual have any some other questions, you may send us a great email and all of us will try our best to be able to assist you.
Your package will arrive at your own door within 7 to ten functioning days. Please note that shipping times might vary from one courier company to be able to another. It is therefore, usually preferable to order with a reliable company. To help ensure your package arrives safely, all of us always advise that will you sign your parcel’s “Thanks Regarding Sending” section mainly because it arrives. Your regional delivery services are usually required to obviously display this signature confirmation on all sent items, which includes Element Vape goods.
When your parcel is here at your door, you need to collect that as soon as possible. This is usually normally done by simply completing a self-addressed, stamped envelope with your return deal with and tracking quantity. Upon arrival, ensure that your unit is fully charged and well prepared to begin using this immediately. Tend not to wait for your Element Vape product to be able to warm up; it should not be stressed sufficient, especially in the case regarding rechargeable batteries.
As outlined within the above section, when shipping to be able to UK residents, shipping will probably be facilitated simply by among our countrywide network of courier companies, such since DPD, FED FORMER MATE or UPS – but please enable for additional charges to be obtained into consideration any time placing your purchase. Customers located within the Republic of Ireland are not authorized to buy online. In most cases, consumers located within the particular Republic of Ireland in europe will be struggling to purchase the product by using credit cards or debit cards. All of us are currently experiencing some issues along with credit card fraud in The european countries and certain instances, payments made using these methods may be declined or perhaps reversed. In add-on, all deliveries to be able to EU customers may possibly be subject to taxes and import duties.
Any time shipping internationally, make sure you note that traditions procedures are really time-consuming and usually require the assistance of a good independent customs dealer. In the situation of an imported product, delivery occasions will be dependent on your courier’s international delivery support and transit periods may greatly surpass our internal shipping estimates. In case you are uncertain of expected transit times, please get in touch JUUL Pods with us immediately. International orders will typically arrive within three to five business days following payment has been received.
For all questions regarding this matter, please note that every queries should be directed towards our corporate headquarters. Should an individual need for making modifications or inquire about our services in general, you can do so from anytime during enterprise hours, Monday via Friday, except Weekend, Wednesday, and Thursday night. Should you possess any other queries, you can either contact our customer service team or perhaps one of our own sales representatives on the main office. In the event you prefer to place your order on-line, you are pleasant to visit our website and follow typically the simple instructions provided. All billing plus ordering information will be provided from the click regarding a button.
As constantly, we strongly advise that all orders be paid with regard to entirely before delivery or delivery regarding products. Any changes to shipping or perhaps delivery policies will probably be clearly indicated after receipt of transaction. In the occasion of a defect in any item, please contact all of us right away for a return or replacement. As long since your satisfaction is our most critical, we will work along with you to make positive that you possess the very best digital products available.